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5 domains and 500 email accounts
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FREE 2GB Online Backup
or up to 500GB for only 49.99 per mo.
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Get your Business OnLine NOW!!!
Every smart business owner knows that you need some kind of presence on the internet. We at IT Service Pro's can get it done for you or we can provide the hosting and email if you already have you website developed.

- Complete Hosting Solutions
We offer full-featured web hosting and domain name services and FREE marketing and web content tools designed for both individuals and businesses. Through a user-friendly interface you have total control over your website without needing to possess any technical skills. Depending on your particular online demands, you can choose between a variety of carefully set-up hosting packages supporting three versions of PHP (PHP 4/5/6) and the latest stable releases of MySQL .

- Online Backup
Does your Backup Provider use CDP?
Continuous Data Protection (CDP) feature automatically recognizes the changes made to the files/ folders (up to 50 MB in size) in the Backup set and backs them up every 10 minutes.

CDP is executed only for smaller files as frequently modified data tends to be small. Also, it avoids slowing down your machine while you work on it. Large files (eg. Outlook emails) are backed up during the scheduled backup.

  • Are your backup proceedures mandated by a governing agency?
    Our Backup solution offers the following compliance
    HIPPA
    Sarbanes-Oxley (SOX)
    Gramm-Leach-Bliley
    Securities and Exchange Commission/ National Association of Securities Dealers

Managed Services

IT Service Pro's Managed Services is a comprehensive network protection plan which utilizes network auditing and monitoring tools as prevention against security threats. This network monitoring system is taking on a global trend. Managed Services will provide you with the benefits of an IT department without the costs associated with IT support, not to mention major disruptions in staff productivity, sales, cash flow, and customer service that cannot be recovered.

IT Service Pro's remote monitoring and maintenance software gives us the ability to remotely access and repair most network problems from our offices. This system, once in place, will detect problems early and prevent them from escalating into more expensive repairs and downtime. Thanks to our Comprehensive Managed Services, we can now provide you with ongoing remote maintenance and support to maximize the performance, reliability, and stability of your network with the costs and overhead of a full-time IT staff.

For more information on our available services, please contact us at 1-877-822-TECH (8324)

 

 

 


IT Service Pros Consulting Services gives your business affordable access to expertise in technical areas where you may lack in-house resources.

On-Site Support

Even in a technologically advanced remote support world, some IT problems require onsite support and troubleshooting. IT Service Pro's has built a strong team of experienced, Microsoft Certified Field Engineers who can deliver premiere on-site technical services anywhere in the Southern California Area. With this service, you'll have the benefit of having the IT Service Professionals on-site at your location to design, document, maintain, and optimize every aspect of your IT systems. These services are delivered via a scheduled basis and range from virus detection, extraction, and other network security management issues to computer support, help desk services and network troubleshooting. On-Site services include, but are not limited to:

  • Maintenance of systems and network documentation to record proper configuration
  • Hardware and software installation, configuration, and upgrades
  • Desktop and laptop computer support
  • Data protection, back up, recovery, and other network security management services
  • Internet and email connectivity and configuration
  • Wireless network installation, configuration, and security
  • Creation and maintenance of network site book

Remote PC Support

IT Service Pro's remote PC support and troubleshooting services give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced engineers combine to enable NE to resolve most IT problems without wasting time and expense by traveling to your site. We are known for providing excellent remote IT support and is excited to offer new ways of delivering fast and low-cost support solutions. Key aspects of remote PC support are:

  • User support for desktop operating systems, office productivity applications, and basic printing issues
  • Technical experts and state-of-the-art problem resolution tools

Remote Server Preventive Maintenance

In addition to scheduled on-site services, you can receive remote server preventative maintenance services. RPM is offered on a scheduled reccuring bi-monthly basis. While not a replacement for all on-site support, this service is a cost-effective method for managing critical network elements. RPM provides the following benefits:

  • Allows for the anticipation and quick resolution of network issues before they become major problems
  • Remote server support to speed issue resolution and reduce downtime
  • Thorough inspection of Event Logs and other key server components as pre-emptive action to failures

Phone Support Call Center

When you need to speak with a technical expert, phone the IT Service Pro's Help Desk. You'll be tapping into one of Souhers California's most experienced support staffs. Phone support can be escalated to onsite service when necessary, but in the vast majority of cases your IT problems can be resolved over the phone or through a combination of phone support and remote access.

 

 

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